Due to current COVID isolation requirements, we are slightly short-staffed, so we're sorry that orders may take a little longer than usual to dispatch.
At Through Our Lens, we endeavour to dispatch your order as quickly as possible, and we have worked hard to achieve one of the fastest turnarounds in the industry. Our products are made to order and have different production and dispatch times.
Unframed Prints: 2-3 business days
Framed Prints: 6-8 business days
Canvas Prints: 4-6 business days
Jigsaw Puzzles: 1-2 business days
2022 Calendars: 1-2 business days
Framed prints and canvas prints are shipped via Aramex Australia or Australia Post from our Melbourne production facility. Other products, including unframed prints, jigsaw puzzles and the 2022 calendars, are shipped from our Sydney production facility via Australia Post.
Depending on your location, your order will arrive within 5-7 business days from the dispatch date under the current circumstances. This advice excludes remote and regional destinations such as WA and NT, which will naturally require more shipping time than the other states and capital cities.
The above times are provided as a guide only and are subject to variable scenarios and unforeseen circumstances. Please allow additional delivery times during peak periods.
International shipping is available for all unframed prints only. Duties and taxes are the recipient's responsibility and must be paid by the recipient.