IMPORTANT SERVICE UPDATE

Please kindly note, the current transit backlog due to COVID-19 restrictions is causing extensive disruptions and delays in the delivery process, so we're sorry that orders may take a little longer than usual to arrive. Most affected are deliveries into and out of Greater Sydney, with delays up to 10 business days. We greatly appreciate your patience and understanding. Please don't hesitate to get in contact with us should you have any questions or concerns.

 

At Through Our Lens, we want you to receive the product(s) that you have ordered as quickly as possible so, we have worked hard to achieve one of the fastest turnarounds in the industry. 

Domestic Orders

Most orders will leave our production facility in Melbourne within 3 to 8 business days. Some items might arrive quicker than others. For more accurate production time for a specific product category, please check out the table below.

 

Unframed Prints

Framed Prints

Stretched Canvases

Puzzles

Production Time

2 - 3 business days

up to 8 business days

4 - 6 business days

1 business day

Shipping Time

1 to 5 business days (subject to delays during transit)

 

Gift Cards: Instant delivery to nominated email address. 

International Orders

International shipping is available for all unframed prints at a flat rate of AUD$29.

For other products including framed prints, stretched canvases and jigsaw puzzles, please get in contact with us via email at info@throughourlens.com.au